Frequently Asked Questions
FAQ
Creatine 101
What is creatine?
What is creatine?
Creatine is an amino acid found in your body’s muscles and brain. The body naturally produces creatine and it can be consumed through meat. It is the most studied fitness supplement on the market, and research shows it can increase strength, improve recovery, and boost mental acuity.
Why should I take a creatine gummy?
Why should I take a creatine gummy?
Research shows that creatine supplementation may be more effective when matched with a carbohydrate. Additionally, the gummy is a delicious and convenient way to get your daily creatine.
What are the main benefits of creatine supplementation?
What are the main benefits of creatine supplementation?
The main benefits of creatine are increasing strength, building muscle, muscle recovery, and improved mental acuity.
When should I take creatine?
When should I take creatine?
Creatine should be taken daily! There is no “right” time to take creatine, but we recommend taking it at a consistent time each day.
When will I see results?
When will I see results?
You may experience the benefits of creatine supplementation within 2-3 weeks.
Is creatine safe?
Is creatine safe?
Yes, creatine is safe! The FDA issued a “GRAS” rating on Creatine Monohydrate in 2020, which means creatine monohydrate is “Generally Recognized as Safe.”
Can women take creatine?
Can women take creatine?
Yes, in fact research shows that women may benefit the most from proper creatine supplementation.
Does creatine have any negative side effects?
Does creatine have any negative side effects?
There are few negative side effects of creatine. Some people report stomach discomfort or water retention during the initial supplementation phase. There is little evidence to support that creatine causes hair loss, increased fat, or kidney damage.
Are the gummies vegan?
Are the gummies vegan?
Yes, our gummies are made using a pectin vegan base!
Are your gummies safe for children?
Are your gummies safe for children?
We don't recommend anyone under the age of 18 take our creatine gummies or any other dietary supplement without first consulting with a medical professional.
Why is your product more expensive than other creatine products?
Why is your product more expensive than other creatine products?
Creatine is one of the most affordable fitness supplements on the market. Our gummy is more expensive than most other alternatives due the convenient, delicious gummy form factor and the quality of our ingredients.
Are your creatine gummies NSF for Sport Certified?
Are your creatine gummies NSF for Sport Certified?
Yes, our core creatine gummies are the only NSF for Sport creatine gummies in the world! They’ve undergone extensive content verification and safety testing.
What kind of creatine do your gummies contain?
What kind of creatine do your gummies contain?
All of our products are made using Creapure creatine monohydrate. Creapure is top-of-the-line creatine from Germany.
How does creatine monohydrate compare to other variants?
How does creatine monohydrate compare to other variants?
Creatine monohydrate is far and away the most researched and trusted type of creatine on the market. When most people say creatine, what they really mean is creatine monohydrate. There is not significant research on other types of creatine, and we do not recommend taking other types.
How should I take my creatine gummies?
How should I take my creatine gummies?
To experience the full benefits of proper creatine supplementation, we recommend taking 2-3 gummies once per day, every day. Each gummy now contains 1.5 grams of creatine monohydrate. Drink plenty of water.
Do I need to load your creatine gummies?
Do I need to load your creatine gummies?
No, we do not recommend “loading” on our gummies. Loading may potentially expedite results, but will increase stomach discomfort and may result in temporary bloating. Just take 2-3 gummies and you’ll muscles will be properly saturated with creatine in 2-3 weeks.
What ingredients are in your gummies?
What ingredients are in your gummies?
All Create Wellness gummies are made in an allergen-free facility and are free of common allergens. Below are the full ingredient lists for each flavor:
Core Gummies - Blue Raspberry: Creatine Monohyydrate, Tapioca Syrup, Sugar, Allulose, Reverse Osmosis Water, Pectin, Natural Raspberry Flavor, Natural Blue Color, Citric Acid
Core Gummies - Watermelon: Creatine Monohydrate, Tapioca Syrup, Sugar, Allulose, Reverse Osmosis Water, Pectin, Natural Watermelon Flavor, Natural Red Color, Citric Acid
Core Gummies - Orange: Creatine Monohydrate, Tapioca Syrup, Sugar, Allulose, Reverse Osmosis Water, Pectin, Natural Orange Flavor, Natural Orange Color, Malic Acid
Core Gummies - Sour Green Apple: Creatine Monohydrate, Tapioca Syrup, Sugar, Allulose, Reverse Osmosis Water, Pectin, Natural Green Apple Flavor, Natural Green Color, Malic Acid, Citric Acid
Core Gummies - Sour Cherry: Creatine Monohydrate, Tapioca Syrup, Sugar, Allulose, Reverse Osmosis Water, Pectin, Natural Cherry Flavor, Natural Red Color, Citric Acid
Are the gummies keto?
Are the gummies keto?
Each gummy contains 2.5 grams of carbohydrates. A full serving contains 5-7.5 grams of carbohydrates. Depending on the strictness of your keto, you may be able to take our gummies!r to guide your customers.
Do I need to “cycle” on or off creatine?
Do I need to “cycle” on or off creatine?
Creatine is a safe supplement that should be taken every day over long periods of time. There is no need to “cycle” on or off like other supplements.
Is creatine safe to take while pregnant/breastfeeding?
Is creatine safe to take while pregnant/breastfeeding?
We recommend talking with your healthcare provider before using creatine if you’re pregnant or nursing. Your doctor can help you decide what’s best based on your individual needs.
I have a pre-existing condition, can I take creatine?
I have a pre-existing condition, can I take creatine?
We recommend talking with your healthcare provider before introducing any supplements into your routine. Your doctor can help you decide what’s best based on your individual needs.
How long do gummies last after the seal is broken?
How long do gummies last after the seal is broken?
We recommend consuming our products within 30 days of breaking the seal on the tub of gummies. Products will stay fresh if they are sealed until the "Best By" date on the bottom of the tub.
Why can creatine cause stomach discomfort or bloating?
Why can creatine cause stomach discomfort or bloating?
Creatine draws water into muscle cells to support energy production. When taken in large single doses or on an empty stomach, excess creatine can remain in the digestive tract and pull water into the intestines instead, leading to bloating or mild gastrointestinal distress. To minimize this, take 3–5 g of creatine monohydrate daily with food and adequate water. Taking gummies throughout the day can also help spread out the amount of creatine rather than taking it all at one time.
Subscription Management
How do I edit my subscription?
How do I edit my subscription?
To edit the frequency, flavor, or other subscription information, you can access your account via the Create Wellness website. For additional questions, feel free to reach out to the team via email at hi@trycreate.co.
General Inquiries
How do I access my account?
How do I access my account?
To login to your account, you can do so via the account page.
If you are having trouble with your account, please reach out to the team at hi@trycreate.co.
Do you have an affiliate program?
Do you have an affiliate program?
Yes, if you are interested in becoming an affiliate for Create – email us at affiliate@trycreate.co
Where can I follow on social media?
Where can I follow on social media?
You can follow us on IG @try_create_ on TikTok @try_create_ or Twitter @trycreateco
Do you have a referral program?
Do you have a referral program?
Yes, go to “Refer a Friend” on our homepage to learn more!
Can I place a bulk order for my business or team?
Can I place a bulk order for my business or team?
Yes, email us at hi@trycreate.co. We offer discounts on bulk orders!
Are you available to purchase in stores?
Are you available to purchase in stores?
Yes, Create Wellness is available from various retail partners including Target, Vitamin Shop, GNC, Sprouts, and Wegmans Food Markets.Create Wellness gummies and powders are also available on Amazon.
Do you offer a military discount?
Do you offer a military discount?
Currently, we offer military, first responder, and veteran discount codes via GOVX.
Please look for the GOVX button under the "Add to Cart" or "Buy Now" button while adding items to your cart.
How It Works:
• Tap the button on the checkout page to verify your eligibility through GovX ID — it’s quick and secure.
• Already have GovX? Just sign in.
• After verification, GovX gives you a single-use discount code. Copy it and use it at checkout.
• For future orders, log in again to get a new code.
• GovX allows one discount code per day.
How long does shipping take?
How long does shipping take?
Orders take 1 business day to process and 5-7 business days to arrive at your address. We design our subscription so your replenishment orders arrive on time!
Do you ship outside of the US?
Do you ship outside of the US?
We currently only serve customers in the US, but please keep an eye out on our social media for updates.
What is Onward VIP+ Protection?
What is Onward VIP+ Protection?
We’ve partnered with Onward to provide our customers with carbon neutral shipping protection and our 90-day satisfaction guarantee on your purchase. When you add Onward to your order, you’ll be protected against lost, stolen or damaged packages. You’ll also have 90 days after your purchase to trial your Create Wellness products. If you are dissatisfied with your Create Wellness products, Onward will work with us to make it right or refund your purchase.
How do I file a claim with Onward?
How do I file a claim with Onward?
You can quickly file a claim through the email that Onward sends you after you place your order, or you can file here.
Do you ship outside of the US?
Do you ship outside of the US?
We currently only serve customers in the US! If you live outside the US and want to try our product, email us at hi@trycreate.co.
How does Onward work?
How does Onward work?
Onward is an on-demand concierge service that covers our customers in the event they have shipping issues or are dissatisfied with their first purchase. If you add Onward to your order, you’ll be able to file a claim with just a few clicks and have the option of receiving a refund or a reorder based on the type of claim. Your claim will be reviewed for approval within an hour.
Returns & Exchanges
What is your return policy?
What is your return policy?
Because our gummies are ingestible supplements, we’re unable to accept returns—even if unopened or sealed—for everyone’s safety.If your order arrives damaged, incorrect, or if you’re not completely satisfied with your first purchase, please reach out within 30 days and our team will make it right with a refund, replacement, or store credit.
Do you have a money-back guarantee?
Do you have a money-back guarantee?
If your order arrives damaged, incorrect, or if you’re not completely satisfied with your first purchase, please reach out within 30 days and our team will make it right with a refund, replacement, or store credit.
Can’t find what you’re looking for?
Email us at hi@trycreate.co. We'll try our best to answer your questions as soon as possible or find time to chat live!
